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Once you sign up for a paid subscription and complete the Get Matched questionnaire, we will match with an available therapist who fits your objectives, preferences, goals, and the type of issues you are dealing with. Different therapists have different approaches and areas of focus, so it's important to find the right person who can achieve the best results for you and your family. We have found that we are able to provide a successful match most of the time; however, if you start the process and feel your therapist isn't a good fit, you can ask to be matched to a different therapist.

Once you sign up, it takes about 24 hours or less to match you with a therapist.